Returns & Refund Policy
TEMPORARY RETURNS POLICY DUE TO COVID-19
We are not accepting any returns due to the current COVID-19 situation.
All product sales and consultation charges are final.
If you have any questions you may contact our customer service department by phone at 1-888-806-4523 or by email at support@milada.shop.
DAMAGED ITEMS
In order to return a damaged item be sure to:
- Immediately inform the delivery person before signing the delivery slip
- Ask the delivery person to record the damage on the delivery slip before signing it (for example: “Broken Package”, “Opened Package”, “Damaged Package”, etc.)
- Ask the delivery person to open the package to see if any products are missing or damaged
- Notify us by phone: 1-888-806-4523 or email us at: support@milada.shop