Returns & Refund Policy

TEMPORARY RETURNS POLICY DUE TO COVID-19

All product sales and consultation charges are final.

If you have any questions you may contact our customer service department by phone at (514) 725-8275 or by email at support@milada.shop.

DAMAGED ITEMS

To return a damaged item be sure to:

  • Immediately inform the delivery person before signing the delivery slip
  • Ask the delivery person to record the damage on the delivery slip before signing it (for example: “Broken Package”, “Opened Package”, “Damaged Package”, etc.)
  • Ask the delivery person to open the package to see if any products are missing or damaged
  • Notify us by phone: (514) 725-8275 or email us at: support@milada.shop